Shipping policy

LINA OUTLET

This Shipping Policy outlines how orders are processed and delivered when you purchase from www.linaoutlet.com.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email once your order has been shipped.

2. Shipping Destinations

LINA OUTLET currently ships to selected destinations. Availability of shipping options may vary depending on your delivery address.

3. Delivery Methods and Fees

We offer the following shipping options:

  • Standard Delivery (5–6 business days): Free

  • Express Delivery (1–2 business days): £4.99

  • Pick-Up Point Delivery (3–5 business days): £2.99

Delivery times are estimated from the date of dispatch and may vary due to factors beyond our control.

4. Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to high demand, weather conditions, customs clearance, or carrier-related issues. LINA OUTLET is not responsible for delays caused by third-party carriers.

5. Incorrect Address

Customers are responsible for providing accurate and complete delivery information at checkout. LINA OUTLET cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

6. Lost or Missing Packages

If your order appears to be lost or has not arrived within the estimated delivery time, please contact us at contact@linaoutlet.com within 7 days of the expected delivery date. We will investigate the issue with the carrier and provide a suitable solution where applicable.

7. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and items received. This will help us resolve the issue promptly.

8. Shipping Confirmation and Tracking

Where available, a tracking number will be provided once your order has been shipped. Tracking availability depends on the delivery method selected.

9. Contact Information

For any questions regarding shipping or delivery, please contact us:

LINA OUTLET
Website: www.linaoutlet.com
Email: contact@linaoutlet.com
Phone: +44 20 7946 7433